MULTIMEDIA NUSANTARA, PT
Company Description
PT Multimedia Nusantara (METRA) didirikan di Jakarta pada tahun 1997 dengan pemegang saham yang terdiri dari PT. Indocitra Graha Bawana, PT Telekomunikasi Indonesia, tbk, PT Indosat Mega Media, dan yayasan TVRI. Sejak Mei 2003 terjadi perubahan kepemilikan saham yaitu dengan saham mayoritas METRA dimiliki oleh PT.Telkom. METRA oleh Telkom dibentuk sebagai perusahaan holding (dalam rencana terhadap kepemilikan saham di PT. Indonusa Telemedia dan PT. Indomedia Nusantara. Serta dalam TELKOMGROUP,
METRA diposisikan sebagai pilar bisnis telkom dalam jasa multimedia.
METRA dengan lisensi yang dimiliki bergerak dalam bisnis multimedia dan value added service dan terdiri dari bisnis DataComm, VAS (Calling Card and TelkomSave) yang merupakan bisnis eksisting saat ini serta ditambah dengan pengembangan bisnis application service provider (Content) dan access solution
GM Sales & Marketing Post Date: 27 Mar 09
Sales & Marketing, General Manager
KEY BUSINESS/CLIENT GROUP
This position will ensure all relation with customer in good harmony and demonstrate intimate relation in all level management to support business process
PURPOSE OF JOB
Ensure customer satisfaction and special event in support of Metra with growth revenue in Satellite Link business.
MAJOR ACCOUNTABILITIES
· Ensure Metra's Market Share of Satellite Link
· Ensure of update customer data base including account profile and account plan
· Ensure the process, method and result of customer need analysis in optimal condition
· Ensure achievement of revenue target
· Ensure the implementation of business process with SOX base
· Ensure customer contract to compile with corporate strategy and policy
SUCCESS METRICS
· Revenue Target
· Sales Target
· Level of knowledge of process, method and customer need analysis
· Cost Marketing Quality
· Cash Collection Current Month Target
· Customer Data Base Update
· Customer Satisfaction Index (CSI) and Customer Loyalty Index (CLI)
· Wallet Share Target base on Revenue
· SOX implementation
KEY RESPONSIBILITIES/ ACTIVITIES
· Manage need analysis customer
· Manage internal communications as related to customer need
· Manage marketing budget
· Represents the organization on customer top management
· Manage and maintain company's formal documentations and archives, including company policies and procedures as related business process
· Implement Telkom Quality Management System
QUALIFICATIONS AND EDUCATION
· Advance degree in telecomunication (satallite)
· 6- 10 years of Marketing or Satellite operator experience, which ideally includes:
o Min 3 Years Experience in level managerial
· Excellent verbal and written communication skills
· Ability to communicate appropriately with all levels of management and staff
· Achievement orientation with great enterpreneur skill
· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
· Actions reflect a high degree of integrity and ethics
· Extensive knowledge in telecommunication industry
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